Privacy Policy
Version of [DATE] · draft, to be reviewed by a lawyer
1. Data controller
[LEGAL ENTITY / SOLE TRADER], [ADDRESS], [REGISTRATION NUMBER], [TAX NUMBER]. Data protection contact: [EMAIL].
2. What data we collect
Data from the order form: name, e-mail, delivery address (street, house, postcode, city, country), the chosen set, box colour and comment. With your consent, statistics cookies (see the Cookie Policy).
3. Purposes and legal bases
Preparing and fulfilling your order: Art. 6(1)(b) GDPR. Replying to enquiries: Art. 6(1)(f) GDPR. Statistics: only with your consent, Art. 6(1)(a) GDPR.
4. Recipients and transfers
Website hosting and order form processing: Netlify, Inc. (USA). Data may be transferred to the USA; Netlify is certified under the EU-US Data Privacy Framework, and EU standard contractual clauses also apply. Fonts are loaded from our own server, so no visit data is shared with third parties. We do not sell personal data.
5. Retention
Requests that do not become an order are deleted within 24 months at the latest. Order data is kept for as long as accounting and tax law requires.
6. Your rights
You have the right to access, correct, delete, restrict, transfer and object to the processing of your data, and to withdraw your consent at any time. Write to [EMAIL]. You may also lodge a complaint with a supervisory authority: [SUPERVISORY AUTHORITY].
Terms of Sale
1. Scope
These terms apply to the use of fabrikamoroza.com, operated by [LEGAL ENTITY], [ADDRESS].
2. Orders
Ornaments are sold in sets of 6. Information and prices on this site are not a binding offer; an order becomes binding once we confirm it in writing. Personalised sets are made to order only; we accept them until April 2027. Corporate orders start from 100 ornaments.
3. Delivery and payment
We ship worldwide from Kyiv. Delivery to the USA takes 10–14 days and costs $20; for other countries we confirm the time and cost with your order. Payment methods and import duties: [TO BE COMPLETED].
4. Returns and damaged items
If an ornament arrives damaged, we will replace it; please send us a photo of the ornament and the box. Customers in the EU may withdraw from the purchase within 14 days of delivery, except for personalised sets made to order. [Return procedure and costs: TO BE COMPLETED].
5. Governing law
These terms are governed by the law of [COUNTRY].